Privacy Policy

HM Rana International Professional Institute ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hmranaeducation.com and use our services.

1. Information We Collect

Information you provide directly

• Contact form submissions: Your name, email address, phone number, and course interest when you submit our contact or inquiry form.
• Enrollment inquiries: Information provided when requesting course enrollment, including payment details processed securely through our payment partners.
• Communications: Messages and queries sent via WhatsApp, email, or our contact form.

Information collected automatically

• Log data: IP address, browser type, pages visited, time spent, referring URLs.
• Cookies: We use essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies.

2. How We Use Your Information

• To respond to your inquiries and provide course information
• To process enrollment and send course access details
• To send confirmation emails after form submissions
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email Communications

When you submit our contact form, you will receive an automatic confirmation email. We may follow up with relevant course information based on your inquiry. You may opt out of further communications at any time by replying with "unsubscribe" or emailing us at hmufrana@gmail.com.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption and form submissions are processed securely.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are retained for up to 2 years for follow-up purposes. You may request deletion of your data at any time.

6. Google AdSense & Third-Party Advertising

This website uses Google AdSense to display advertisements. Google AdSense is an advertising service provided by Google LLC. We use Google AdSense to serve ads when you visit our website. Google AdSense uses cookies and web beacons to serve ads based on your prior visits to this and other websites.

What Google AdSense Does

• Google uses cookies (including the DoubleClick cookie) to serve ads based on your browsing history
• Third-party vendors, including Google, show our ads on sites across the internet
• Google AdSense may collect data such as your IP address, browser type, and pages visited
• This data is used to show you ads that are relevant to your interests

How to Opt Out

You can opt out of personalised advertising by visiting Google's Ads Settings. You can also opt out of third-party vendor cookies by visiting the Network Advertising Initiative opt-out page.

For more information about how Google uses data when you use our site, visit: How Google uses information from sites that use our services.

7. Cookies Policy

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our website so we can improve it.
• Advertising cookies: Used by Google AdSense to serve relevant advertisements. These include the DoubleClick cookie used by Google.

You can control cookies through your browser settings. Disabling advertising cookies will not remove ads from our site, but the ads you see will be less relevant to your interests.

8. Other Third-Party Services

Our website also uses the following services:

• Google Fonts: Font delivery (no personal data collected beyond standard server logs)
• EmailJS / PHP mail: Contact form email delivery
• WhatsApp: Direct communication (subject to WhatsApp's privacy policy)

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

To exercise any of these rights, please contact us at hmufrana@gmail.com.

10. Children's Privacy

Our services are intended for adults pursuing professional certifications. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hmufrana@gmail.com
• Phone/WhatsApp: +92 324 7003235
• Website: Contact Form